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Consumer protection

Updated: Dec 13, 2022

Question:

I bought a "merino wool" pullover at a Christmas market which is made of polyester not merino wool. What can I do?

Question: I used a removals service to move home which, when they turned up refused to work without me paying three times the agreed price. What can I do? etc. etc.

Answer:

The Arbeiterkammer (Chamber of Work) in Austria is the place to go for consumer protection. There are contact details on their website: https://sbg.arbeiterkammer.at/ueberuns/kontakt/konsumentenschutz/Konsumentenschutz.html


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1 Comment

Keith Davies
Keith Davies
Jul 20, 2023

And after that here is a list of the Out of Court Dispute Resolution Services in Austria - https://www.oesterreich.gv.at/en/themen/dokumente_und_recht/zivilrecht/1/1/Seite.1010144.html

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